FileCopier

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1: Introduction – About FileCopier

What is FileCopier?

FileCopier is a powerful Macintosh application for quick securing and acquiring Macintosh files. FileCopier is Mac OS X dependent, which means that the investigator can secure data from a normal Mac OS formatted hard drive, USB key, and almost any other media that are formatted in Mac OS X.

Even with its advanced features and performance, FileCopier is extremely straightforward to handle. The easy-to-use interface is designed with any level of OS X investigator in mind and is highly accessible to all, with the completion of the whole backup or restore process in just a few clicks.

FileCopier Features

Written specifically for Mac OS X, FileCopier includes powerful features that give the investigator greater control and flexibility in securing and acquiring data.

Works on faulty hardware – FileCopier will attempt to recover files from mechanically unsound devices. The software uses several tried and tested methods, which in addition SubRosaSoft has improved upon, to read the same piece of information and to automatically skip of areas of the file system that are fully unreadable. By employing these methods, FileCopier is able to acquire files from sources that may have appeared to other software to be too physically broken to use.

2: Getting Started – The Basics of FileCopier

System Requirements

FileCopier is programmed to run on the following minimum specification:

  • Intel based Dual Core Apple Macintosh CPU, that is capable of running
  • Mac OS X 10.6 or above (build for OS X Yosemite), with at least
  • 1 GB of RAM
  • Hard Disk (with 30 mb of space free for installation)
Quick Tip: Write blocker hardware strongly recommended
Connecting a suspect drive without a write blocker can compromise the integrity of the evidence.

Installing or Updating via Download

Once the software has been downloaded from the site and decompressed, the user can drag and drop FileCopier from the mounted disk image into the Applications folder. If prompted to replace the existing version of the file, click Replace.

Initial Setup

End User License Agreement

The first time the application is launched the user will be asked to accept the End User License Agreement and then to enter a valid registration number.

Enter Serial Number

Having done entering the serial number the user will then be taken to the Main Window.

Finding Help & Technical Support

Should the investigator need assistance working with FileCopier, there are a number of sources through which to get help:

Help within FileCopier

The investigator can find from the Help drop menu, which offers the option to “Show Help”, taking the investigator other relevant web pages on the SubRosaSoft web site.

Technical Support

Our technical support is free via email and can be accessed at the following address: support@subrosasoft.com . The support hours are 10am to 6pm Pacific Standard Time Monday to Friday.

In addition to any support question(s), the investigator must include ALL of the following pieces of information:

  • Purchase information.
  • System configuration(s) – hard drive make, model etc.
  • System OS version.

System related information can be found by using the “System Profiler” application in the /Applications/Utilities folder.

3: Using FileCopier – Navigating the Windows & Using the Functions

The Main Window

Immediately after start-up, the investigator will be presented with the FileCopier splash screen. Once this has disappeared, he or she will then be taken to the ‘Main Window’.

FileCopier main window

The Layout

The main window layout can be effectively divided into three sections: a panel for selecting the source, a text entry area for filter parameters, and a Start button to start the File/Folder copying process.

Using the presets

You can use the presets to copy files in common locations such as your Address Book, Calendars, Documents, and other folders. Simply select the ‘Presets’ radio button and then check or un-check the items you wish to be copied.

FileCopier Presets selected

Once you have done so, click the ‘Start’ button.

FileCopier Destination window

You will be prompted to select a destination folder for the files to be copied to. Once you have selected the desired folder, click the ‘Select’ button and the copying process will begin. A status window will show the copying progress. A notification window will be shown when the process is complete, and a folder containing files from your selected sources will be on your selected destination with the identical folder structure.

FileCopier Copied Folder window

Using the filter

The Filter function allows the user to copy specific file format(s). This allows the user to extract important files without taking the time to run a full copy of the entire device/volume. To use this advance feature, first select the source folder(s) where the files of interest may be presence.

FileCopier Presets selected

In the Filter box, enter the file formats FileCopier should be focusing on. (example shows movie files with extension of mov). Once you have entered the desired filter(s), click the Start button.

FileCopier Set Filter

You will then be prompted to select the destination folder where you would like the file/folder to be copied to. Choose a destination folder and click on Select.

FileCopier Destination window

Once you have selected the destination, the copying process will begin with a status window showing the progress.

A notification window will be shown when the process is complete, and a folder containing files from your selected sources will be on your selected destination with the identical folder structure. 

FileCopier Filtered

4: Appendices – Getting Help and Technical Support

Finding Help within FileCopier

Help can be found both via the standard help menu at the top of the screen.

On the Web

We provide over 100 links to forensic resources, manuals, a complete knowledge base and a plethora of additional information on our website. For updates, resources and additional information please visit: https://www.subrosasoft.com

Technical Support

We provide free technical support both via email or phone during the hours 10am to 6pm Pacific Standard Time (GMT -8) Monday to Friday. By email, we can be reached at the following address: support@subrosasoft.com. By phone, we can be reached at: +1 (510) 870 7883, or by fax on +1 (510) 868 3407.

In addition to any support question(s), the examiner must include ALL of the following pieces of information:

  • Valid purchase information.
  • System configuration(s) – hard drive make, model etc.
  • System OS version.
  • System related information can be found by using the “System Profiler” application in the -/Applications/Utilities folder.

Comments and Questions

If you have comments, problems, or questions about this product, or if you are interested in a site license, please contact us via email: info@subrosasoft.com

Company Address:

SubRosaSoft.com Inc.
5387 Diana Common
Fremont, California 94555