FileSalvage v7.0

FileSalvage is an extremely powerful Macintosh application for exploring and recovering deleted files from a drive or volume. FileSalvage is designed to restore files that have:

• been accidentally deleted.
• become unreadable due to media faults.
• been stored on a drive before it was re-initialized/formatted.

Use FileSalvage to recover your lost files, iTunes libraries, iPhoto collections, and to rescue data that has been lost.

Built for your OS X 10.6 Snow Leopard, 10.5 Leopard, or 10.4 Tiger.

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FileSalvage is device and file system independent, which means that the user can recover files from a normal Mac OS hard drive, USB key, PC disk, Linux disk, FAT32 disk, FLASH card, scratched CD, Digital Cameras, iPods, and almost any other media or file system that can be recognized in Mac OS X.

FileSalvage can currently recover over 100 file types, embedded and stand-alone (see Appendix C). It will recover both computer files and RAW camera files, as it works on digital camera memory cards. In addition, FileSalvage is constantly being enhanced and updated with an increasing number of file types to salvage. For the most current list of salvageable file types, please visit our web site at: http://www.subrosasoft.com/

FileSalvage also supports the ability to process disk images. This means that defence attorney's, law enforcement and corporate agencies can now access EnCase® (unencrypted images only), Unix DD and CopyCatX image file systems without purchasing expensive computer forensics software.

With its advanced features and performance, FileSalvage is extremely straight forward to handle. The easy-to-use interface is designed with any level of OS X user in mind and is highly accessible to all, with the potential completion of the whole recovery process within just a few clicks.

FileSalvage Features

Written specifically for Mac OS X, FileSalvage includes powerful features that give the user greater control and flexibility in analyzing and retrieving lost data:

Safety first - FileSalvage will never salvage to the disk or device being used as the data source; this makes the software “risk-free”. Neither does it attempt to repair a disk or alter its contents. Instead FileSalvage simply reads it and copies the relevant files to an alternative destination of the user’s choice.

Works anywhere – In Salvage and Expert modes FileSalvage is device and file system independent. This means that the user can recover files from a hard drive, digital camera, USB key, PC disk, FLASH card, scratched CD, and most storage media that work with the Mac.

Searches free space - On HFS+ volumes, the user can limit FileSalvage to scan only the free space of a volume to recover files from. This produces huge speed efficiency and means that the task of recovering files can be accomplished much quicker. By default, ‘Undelete’ scans for “free space” whilst ‘Salvage’ will scan the entire space on a device.

Recovers files after a disk or device has been formatted - Own an initialized disk or other device with files that you want back? No problem! So long as the drive was not securely initialized, FileSalvage should be able to recover the files from the drive.

Recovers files from corrupt media – Data corruption does not stop FileSalvage from working. In fact it will happily process an entire corrupted file system for intact data and recover whole or partial files wherever it finds them.

FileSalvage works on faulty hardware - FileSalvage can also recover data from mechanically unsound devices. The software uses several tried and tested methods, which in addition SubRosaSoft has improved upon, to read the same piece of information and to automatically skip of areas of the file system that are fully unreadable. By employing these methods, FileSalvage is able to recover data from sources that may have appeared to other software to be too physically broken to use.

Preview - Allows the user to preview a range of available files before choosing to recover them. Using the underlying architecture of Mac OS X, FileSalvage can read and display audio, video, image, text and other files.

Recover images - FileSalvage can analyze and recover files from most third party tool disk images such as standard ISO, EnCase® (unencrypted images only), UNIX dd, Drive Genius™, and SubRosaSoft CopyCatX™.

Simple interface - FileSalvage has a clean and simple user interface that makes it accessible and very easy to use, whether you are a beginner or advanced user.

Contacting SubRosaSoft, Inc.

Comments & Questions
If you have comments, problems, or questions about this product, or if you are interested in a site license, please contact us via email: info@subrosasoft.com. For information regarding technical help, please refer to “Finding Help…” at the end of Chapter 2.

2: Getting Started - The Basics of FileSalvage

System Requirements

FileSalvage is programmed to run on the following minimum specification:

• Apple Power Macintosh CPU (Intel or PPC)
• Mac OS X (10.4 or higher, will not work with 10.3.9 or less)
• At least 256MB of RAM (more is better)
• Secondary Hard Disk
• CD/DVD-ROM Drive (for DVD Installation or Boot DVD)

Registration Number

Each user is required to have a registration number, otherwise known as a serial number, in order to complete the full version installation of the software properly. Whether the software has been purchased online or through a third party retail channel, the user needs the registration number to hand when preparing for installation of the software.

Online Purchase

When purchasing the software online at: http://www.subrosasoft.com/ the registration number is automatically emailed as part of the purchase confirmation. If a confirmation email is not received, please ensure that it has not mistakenly been placed in the email client’s junk folder before requesting technical support. Having received the email, please make a print out and store this in a safe and secure place for future reference.

Retail Purchase

If the software was purchased through a retail channel, the registration number should be inside the case right next to the CD (or attached to the upper right hand corner of the jewel case). Please be sure to keep these details in a safe and secure place.

No Registration Number - Trial Mode

Without a registration number it is only possible to start using a version of FileSalvage with limited functionality. In Trial Mode the user will be able to scan for files but will be unable to recover them. For full recovery functionality, the user must register his or her version of FileSalvage. To do this, purchase the software online or via a retail channel, and then simply select "Register" from the FileSalvage drop menu and enter a valid registration number in the dialog screen.

Updates and Upgrades

A single registration number is valid for incremental updates to the purchased version of FileSalvage. When upgrading between versions the purchase of a new registration number will be required. For information on upgrades, please email sales@subrosasoft.com. When upgrading from version 5.0 or 6.0 you will be allowed to use version 7.0 for 2 days before being forced to input a serial number to continue using FileSalvage.

Lost Registration Numbers

Please ensure that you keep your registration number in a safe and secure place. Print off confirmation emails, or back them up. Store CD/DVD jewel cases in a secure place. SubRosaSoft, Inc. cannot guarantee the ability to re-issue serial numbers for our users.

Site Licenses

Site Licences can be purchased online via http://www.subrosasoft.com/. For volume discounts please contact us directly via email: sales@subrosasoft.com.

Obtaining the Latest Version

Downloading from the Web Site

It is a must for any user to ensure that they have the latest version of the FileSalvage software. The latest version is always freely available for download on our web site at: http://www.subrosasoft.com/

A download link, alongside version information, is accessible on the product page of the site. Simply click the respective link and a compressed archive file will automatically begin to download to the desktop, or another specified download location.

FileSalvage versions are distributed in a ZIP archive format and can be decompressed in the Mac OS Finder with a simple double-click of file icon. This will place the decompressed application file in the same location as the original ZIP archive, most likely the desktop or your downloads folder.

Having decompressed the application, we strongly recommend that this copy of FileSalvage then be moved to the Applications folder and the original ZIP archive file be placed in the Trash for deletion.

Using WebCheck

FileSalvage has a built-in web-enabled version checker. This is invoked at application start-up and will make a single web request for a text file, stored on SubRosaSoft’s servers, that contains the most up-to-date version number of the software. This is solely for the purpose of comparison with the version on FileSalvage’s host computer. At no point does SubRosaSoft collect any identifying information and the request to our servers is no different from making a similar request in your web browser, and browsing our web site.

When FileSalvage determines the version of the software to be out-of-date, the user will be prompted to download a newer version of the software by a dialog box that will come to the fore. Of course, should the user not wish to update at that point in time he or she can cancel the prompt, and review the update again next time FileSalvage is started.

In addition to software updates, WebCheck is now also used to keep the list of default supported file formats up–to-date, so that users do not have to constantly add custom formats or search for new ones.

If the user prefers to disable this functionality, and ignore update requests, he or she should simply select “Disable WebCheck” from the File drop menu.

Installing & Updating FileSalvage

Prior to starting installation or updates and upgrades to FileSalvage, the user should ensure that he or she has logged into OSX with PRIMARY ACCOUNT administrative capabilities. When preparing to install the necessary files, FileSalvage will prompt the user for the admin password of the primary administrative account. If a valid password is not entered, the installation will be unable to proceed and FileSalvage will quit when Cancel is clicked.

Installing From the CD-ROM

Once the CD has mounted on the user’s desktop and the CD volume has been opened into a window, the user should see a folder named “Applications”. To install FileSalvage to the host computer, open the said folder and drag & drop FileSalvage to any desired location on the new host computer, though we strongly recommend placing it in the host computer’s “Applications” folder. Having done this the user is ready for the initial setup.

Installing or Updating via Download

Once the software has been downloaded from the site and decompressed, the user should simply drag & drop FileSalvage into the Applications folder, or to the previously selected desired location. If prompted to replace the existing version of the file, click Replace. When updating to the latest version, the user may be prompted with an install dialog window after application start-up. If so, click the Install button and proceed as usual.

Initial Setup

The first time the application is launched the user will be asked accept the End User License Agreement (EULA – see Appendix C) and then to enter his or her email address (optional) along with a valid registration number.

Having done this the user will be asked once more if they wish to accept the installation of files to the host computer. Simply click Yes to accept and finalize the process, at which point the admin user password will be requested. Once correctly entered, a progress bar will run marking the progress of the installation of files. When the necessary files have been added to the system, the user will then be taken to the ‘Main Window’.

Using the Boot DVD

Using the FileSalvage boot DVD can be extremely useful when trying to recover data from a computer system with only one hard drive. The boot DVD is a quick and effective way to get the Mac system running without having to run through the entire Mac OS installation procedure on an external boot drive just to perform the salvage procedure on the internal drive.

Via System Preferences

To get the process started the user has to insert the FileSalvage Boot DVD and wait for the DVD volume to mount in the Finder. Once it has appeared, he or she should go to System Preferences > Start-up Disk, using “System Preferences…” from the Apple menu. When the window has loaded, the user must select the Boot DVD as the desired Start-up Disk and then simply close System Preferences window and restart OSX.

Holding down the C key

When starting up the Mac system, hold down the C key on the keyboard immediately after the start-up chime has been sounded. The user must continue to hold down the C key until the computer has begun to boot into OSX. The C key at start-up essentially forces the Mac to search for a valid System Folder on the DVD before looking to boot from any internal disk drives.

Holding down the Option key at Startup

When starting up the Mac system, hold down the Option key on the keyboard immediately after the start-up chime has been sounded. After the system has been able to gather the necessary information, the user will be presented with a list of available boot devices. To continue, the user should select the desired boot system and then click the right-pointing arrow.

Finding Help & Technical Support

Should the user need assistance whilst working with FileSalvage there are a number of sources through which to get help:

Help within FileSalvage

To get help with any questions you may have about the operation of FileSalvage, select 'Show Help' from the drop-down Help menu.

Technical Support

Our technical support is free via email and can be accessed at the following address: support@subrosasoft.com. The support hours are 10am to 6pm Pacific Standard Time Monday to Friday (GMT -8).

In addition to any support question(s), the user must include ALL of the following pieces of information:

• Valid registration number.
• System configuration(s) – hard drive make, model etc.
• System OS version.

System related information can be found by using the “System Profiler” application in the /Applications/Utilities folder.

3: Using FileSalvage - Understanding the Core Functions

The Recovery Process

The recovery process is a simple 2-step procedure:

• Gather a list of available files
• Recover the files to an alternate location

Step one of the process is easy enough to understand. With FileSalvage simply gathering a list of available data. However, it is important to understand on the secondary step that when a user is recovering data from a device or volume, he or she should NOT save the recovered data back to the same location.

Why? The answer is simple enough, but does not necessarily occur to a lot of people. When recovering data and saving to the same location, the device will not stop to think whether it is overwriting “free space” or not. That is to say that it will happily overwrite data to blocks of the hard drive that it knows are not allocated with files. Therefore, when the user is recovering files he or she could easily overwrite the very blocks of data that contain data marked for recovery.

What’s the solution to this? Well the solution is either to use another partition on the same device or to have a secondary device such as an external FireWire hard drive to write the recovered files to. When recovering files the user must also be sure to have an equal amount of free space to recover to, running out of space will cause an error message and halt the recovery process, thus forcing the user to have to start the process all over again.

The Main Window – An Overview

Immediately after start-up, the user will be presented with the FileSalvage splash screen. Once this has disappeared, he or she will then be taken to the ‘Main Window’. The Main Window is the starting point for performing any task and provides the user with access to the 3 core areas of functionality: ‘Recover Deleted Files’; ‘Salvage All Files’; and ‘Explore A Drive’ mode. Each of which is discussed at greater length in this chapter.

The Layout

The layout of the window is effectively divided into 3 sections:

The first part is the ‘Welcome Message’. The second is the ‘Tasks’ section that is grouped into the three core areas of functionality, each with large icon, description, and radio button.

The third and final part is simply the progress bar at the bottom right of the window, below the Prev and Next buttons, which is invoked when performing such tasks as rescanning the bus and attaching images.

Rescanning for a Device

If a device has been attached to the host computer after FileSalvage has been started and the Main Window reached, it may or may not appear automatically when selecting the desired drive to recover lost data from. If this is the case, simply select “Rescan” from the File drop-down menu and FileSalvage will be forced to search for all available Devices and Volumes, including Devices that cannot be mounted. Alternatively one can use the keyboard shortcut: Command + R.

Bus rescanning can be performed at any moment while using FileSalvage. Whether a user is looking at the Main Window, Recover Deleted Files window, Salvage All Files window or Explore A Drive window, this option is always available in the File drop menu

Attaching a Disk Image

When working with a disk image, it is possible to request FileSalvage to mount the image from within the application. This provides the user with a wider array of compatibility with disk image types rather than relying on the underlying ability of Mac OS X.

To attach an image, simply select “Attach Disk Image” from the File drop menu and an “Open” dialog box will come to up. Having found the image, select it and click Open. FileSalvage will then read and mount the Volume in the computer’s Finder/Desktop.

Alternatively the user can attach an image with the keyboard shortcut: Command + T, which brings up the “Open” dialog box.

The Task Windows – An Overview

Both the ‘Recover Deleted Files’ and the ‘Salvage All Files’ windows have a similar layout and method of working, the steps of which are described in the sub-chapters immediately following this one.

The Layout

The layout of the Recover Deleted Files and Salvage All Files task windows – Explore A Drive mode will be detailed later - can effectively be separated into 2 parts:

• The source info
• The file type presets + buttons

The source info provides the user with basic information regarding the device/volume that he or she selected for the task.

The file type presets allows the user to predefine the types of files that he or she would like FileSalvage to attempt to recover. The file type presets are split into the following groups, each with a specific icon button:

• All known file types (see appendix C)
• Audio file types – e.g. MP3, WAV, AIFF
• Picture file types – e.g. JPG, TIFF, GIF
• Office file types – e.g. DOC, XLS, PPT
• Video file types – e.g. MOV, MPG, ASF

As each icon type button is clicked on and off, to select and deselect a file type for recovery, a green check mark will appear and disappear over the icon (as above).

And so, finally, to proceed with the task-specific scan, the user may simply click Undelete or Salvage in the respective window.

Using Recover Deleted Files

‘Recover Deleted Files’ is designed for the purpose of recovering files from a volume that may or may not have been deleted in the recent past. It does so by reading the “free space” contained within a volume and attempting to recover the files to a secondary volume or device of the user’s choosing. Obviously, the sooner a user performs the ‘Recover Deleted Files’ function to recover a desired file after he or she has deleted it, the greater the chance of actually being able to recover the file(s) in question.

Starting Recover Deleted Files

To start the ‘Recover Deleted Files’ process, the user must select the Recover Deleted Files radio button on the main screen and click the Next button. This will bring the ‘Recover Deleted Files’ screen where the user will then select the volume they would like to recover deleted files from. Once the desired volume has been selected, click the Start button. The task window will then pop-up and allow the user to change the presets prior to performing the task.

Performing the Recover Deleted Files task

Having selected the requisite file types for scanning and clicked the Undelete button, the user will be presented with a “Choose a Folder” dialog window. This will act as the output location for any files that FileSalvage is able to recover. The user must choose a location that is on another volume or device. Not doing so will produce an error message and return the user to the ‘Recover Deleted Files’ window. This allows the user, as previously mentioned, to select an alternate device or volume.

Using Recover All Files

‘Recover All Files’ is designed for the purpose of recovering files from a device that the workstation may or may not be able to mount, but which is visible to the computer. It will attempt to scan through a device in its entirety, whether faulty or not, recovering files to a secondary location on a completely different device as it goes.

SubRosaSoft.com Inc. cannot guarantee that FileSalvage will be able to read every single block of data, but the process which FileSalvage uses is fault-tolerant and so enables it to complete a scan of a faulty device without hanging & forcing a hard reboot of the host Mac.

Starting Recover All Files

To start the ‘Recover All Files’ process, the user must select the Recover All Files radio button on the main screen and then press Next. This will bring them to the Recover All Files screen where the user will then select the device they would like to recover files from. Once the device has been selected, click the Start button to bring up the file type preset window. Select the desired files type(s) that you wish to recover and click the Salvage button (by default all file types are selected).

Performing the Recover All Files task

Having selected the requisite file types for scanning and clicked the Salvage button, the user will be presented with a “Choose a Folder” dialog window. This will act as the output location for any files that FileSalvage is able to recover.

The user must choose a location that is on another volume or device, in fact FileSalvage will not perform the task if an invalid location is selected – i.e. a location on the same device – merely generating an error message and returning the user to the ‘Recover All Files’ window, forcing the user to select an alternate device thereby avoiding the chance of overwriting potential data and storing data on a potentially faulty device.

Using Explore A Drive mode

‘Explore A Drive’ provides users with greater flexibility to find and recover the exact files they desire. It is designed for those users who have more time and perhaps wish to be selective about the items that they want to recover, rather than simply undeleting or salvaging huge numbers of files.

Starting Explore A Drive mode

To start the ‘Explore A Drive’ mode, the user must select the Explore A Drive radio button from the main screen and then press the Next button. This will bring the user to the Explore A Drive screen. Select the volume or device you would like to recover file(s) from and click the Start button. This will bring up the Explore A Drive options window and scan results.

The Layout

The window layout can be divided into 3 core sections:

• Instructions
• Scan options + buttons.
• The “Found” pane.

Scan Options + Buttons

This is the portion of the window that contains the scan options. When performing ‘Explore A Drive’ salvage, the user has 3 settings to consider:

• Free Space Only,
• Search for Embedded Files,
• Supported File Formats.

Free Space Only – In order to speed up the process of scanning a device for recoverable files, the investigator can specify to search through only ‘unallocated’ blocks of data containing erased files.

Search for Embedded Files – Sometimes there are files that are contained within files, such as in terms of web caches or mbox format email folders. Checking this option causes FileSalvage to find such files, though a side effect of this is that the scanning procedure is slowed down.

Supported File Formats - Clicking this button produces a dialog from which the user can define which formats will and won’t be salvaged, as well as to be able to add his or her own file types.

The “Found” Pane
The ‘Found’ pane is the largest section of the window and is where the initial scan results will appear once the user has completed the initial scan. The results are displayed in the pane, grouped by file type, making it easier to salvage specific kinds of files.

Custom File Type Filters

The ‘Supported File Formats’ button brings up a window that allows the user to pre-define the file formats that he or she would like to recover.

Once the window has loaded the user is able to see the entire list of support file types that FileSalvage will hunt for in the scanning process prior to actual recovery. He or she may then hand pick the desired formats in turn using the standard select key and click combinations. At the same time the user is also able to add or define his or her own custom file types.

Adding Custom File Formats

To recover files that may not already exist in the current list of ‘Supported File Formats’ the user can add them via the dialog drop down, doing so by dragging & dropping 10 or more files of the same format into the ‘Custom Format’ pane to the left side of the drop dialog. Once these 10 or more files of the same format have been dropped into the pane, the Process button will become highlighted and should then be clicked by the user. Upon completion of analysis the new format will be added to the supported formats pane.

Attempting to add files of differing formats will cause FileSalvage to generate an error upon clicking the Process button and force the user to repeat the procedure.

Scanning for Files to Recover

Having selected the requisite file types for scanning, the user is now ready to proceed with the file-gathering step of the salvage process. To get the scan started, the user should simply click the Start A New Scan button in the upper right hand corner of the window. This will bring a progress box to the fore at the top of the window and provide the user with live update statistics regarding the progress of the scanning procedure and the number of files found.

To help speed up the scan procedure, the user should make sure that the ‘Free Space Only” option is checked. This will force FileSalvage to only scan portions of the drive that have not been allocated within the file catalog.

When completed the user will be presented with a dialog box confirming the completion of the scanning process with the final statistics. He or she should close this by clicking on OK, at which point the user can then begin to review the results of the scan in the ‘Search Results’ pane of the window. To the left of each file type in the result set is a disclosure triangle, when clicked this will drop down displaying a list of files available for preview and/or salvage. Each listing for a file includes: File Name; Size; Offset; and Source.

Exporting & Importing Results

Once a partial or entire scan has been completed, the user can save the results of the scan to an export DAT file. This can then be re-imported to FileSalvage at a later date, thus allowing the user to complete the task of salvaging files in a series of steps over a longer period of time, stopping and starting as he or she goes.

To save the export DAT file, the user should, having finished scanning, select “Save” from the File drop menu. This will bring a Save dialog box to the fore. The user should then just select a location into which to save the file, giving it a name at the same time, and then simply click Save.

Having generated and exported a set of scan results the user can re-import them at a later point in time, and start the procedure of recovering files again. To import the scan results, click the “Import a prior scan” in the middle of the ‘Explore A Drive’ window. Within the dialog box that appears, locate the DAT file and then click Open.

Previewing Scan Results

Having generated a set of results. The user can preview a range of different file types simply by selecting the respective file in the results pane and then viewing the data in the preview window that appears as a result.

Recovering Files

Having scanned, reviewed, and previewed the available data, the user can finally select and salvage the desired files, one by one. To do so, he or she must select each individual line item in the results pane. Once selected, the user has just to click the Salvage Selected Files button at the bottom of the results pane. This will return a “Save” dialog box from which the user should select an external location to which to save the data and then click Save.

Selecting Multiple Files

Rather than scan and recover files on an individual basis, it is possible for the user to select multiple files, either using the Command + A to “Select All” items or using Option + Mouse Click Item to select items randomly and selectively.

Renaming Files

After recovering the selected files FileSalvage will prompt the user with an option to attempt to auto-rename the files that have been recovered based upon the available information in the file headers.

To skip this step, click Cancel, otherwise, to proceed, the user should click OK. Of course, as stated, the procedure can be cancelled at any point in time, upto the point at which the task has been completed.

4: Appendices

A - Question and Answers

Can I get FileSalvage on a bootable DVD ?

Yes, please visit our web site http://www.subrosasoft.com or email sales@subrosasoft.com for more information.

I already own FileSalvage, but I need the bootable DVD. How do I go about purchasing the bootable DVD?

If you already own a download version of FileSalvage, please contact sales@subrosasoft.com for information.

Where is the documentation for FileSalvage?

You are reading it now. If you need help while you are using the software, you can access the help file from the Help menu.

I need support help, what should I do?

Our technical support is free and can be accessed by e-mail (Our e-mail support hours are 10 am to 6 pm Monday through Friday, California time). You must include in the e-mail your serial number, system configurations, and the system software version.

B - Menu Shortcuts Reference

The following shortcuts are specific to the FileSalvage Application.

Key Combination	Description
Apple Key + Comma	Open ‘Registration’ Window
Apple Key + R	Rescan available hardware buses
Apple Key + T	Attach Disk Image
Apple Key + ?	Show Help

Apple Key is also called the Command key.

C - Recovery File Types List

The following is a list of file formats that can be recovered using SubRosaSoft’s FileSalvage version 7:

• 3DS 3D file (Bryce 3D Strata 3D Cheetah3D etc)
• 3GPP video file
• 3GPP2 video file
• Adobe After Effects
• Adobe Illustrator
• Adobe InCopy
• Adobe InDesign
• Adobe LiveMotion
• Adobe Photoshop
• AIFF sound
• Apple AddressBook & Backup Files
• Apple Compressor
• Apple GarageBand AIF Sound Files
• Apple GarageBand Project Files
• Apple iDVD
• Apple iMovie projects
• Apple Keynote Presentation
• Apple Logic Express and Logic Pro Audio Files
• Apple Logic Express and Logic Pro Project Files
• Apple Pages
• AppleScript
• AppleWorks Document
• ArcView Design Drawing
• ASF movie
• Automator Workflow
• AVI (Audio Video Interleaved) movie
• binhex archive
• BMP image
• Bryce 3D
• bz2 compressed tar
• C Source code
• Canon CR2
• Canon CRW
• Canvas X
• Cheetah3D
• Cinema4D
• Digital Video & iMovie Movies
• DreamWeaver Actionscript
• EazyDraw
• EPS (Encapsulated PostScript)
• FileMaker 5 Database
• FileMaker 7 & 8 Database
• Final Cut Pro
• Final Draft
• Finale
• Flash fla
• Flash swf
• Fuji
• GIF (Graphics Interchange Format)
• GIMP (Graphics)
• Google Earth KMZ files
• gzip archive
• HTML
• iCal Events
• JMP statistics software
• JPEG
• Keychain File
• Kodak
• M4A (iTunes music)
• M4P (iTunes encrypted music)
• m4v video
• MacroMedia Director
• MacroMedia Freehand
• Mail (Mail.app received email)
• Mail (Mail.app sent email)
• Mail (mbox standard mailbox file)
• Mathematica
• Maya 3D
• Microsoft Excel Documents
• Microsoft PowerPoint Documents
• Microsoft Word Documents
• MIDI sound
• MP3
• mp4 video
• mpeg media
• MRW Minolta 7D
• Multi-Ad Creator Pro
• Nikon
• Ogg Vorbis
• Olympus
• OpenDocument Spreadsheet (OpenOffice.org & others)
• OpenDocument Text (OpenOffice.org & others)
• PageMaker
• Painter
• PDF
• PNG (Portable Network Graphics)
• Poser
• PowerCADD
• Quark Xpress
• QuickBooks
• QuickTime Image
• QuickTime Media
• RagTime
• RAR archive
• RealBasic
• RealMedia
• Reason (.rps)
• RTF (Rich Text Format) text
• Safari Bookmarks
• Stuffit SIT
• Stuffit SITX
• Targa image
• TIFF (Tagged Image File Format)
• Tiny Book
• TurboTax
• VectorWorks
• WAV sound
• WMA audio
• WMV video
• WouldjaDraw

D - Copyright, EULA and Trademarks

Copyright Notice

SubRosaSoft.com Inc copyrights this software, the product design, and design concepts with all rights reserved. Your rights with regard to the software and manual are subject to the restrictions and limitations imposed by the copyright laws of the United States of America.

Under the copyright laws, neither the programs nor the manual may be copied, reproduced, translated, transmitted or reduced to any printed or electronic medium or to any machine-readable form, in whole or in part, without the written consent of SubRosaSoft.com Inc.

© Copyright 2003-2009 SubRosaSoft.com Inc. All Rights Reserved.

End User License Agreement

DO NOT USE THIS SOFTWARE UNTIL YOU HAVE CAREFULLY READ THIS AGREEMENT AND AGREE TO THE TERMS OF THIS LICENSE. BY USING THE ENCLOSED SOFTWARE, YOU ARE AGREEING TO THE TERMS OF THIS LICENSE.

The software license agreement for this program is included in this manual so you can read it before installing the program. INSTALLING THE PROGRAM OR USE OF THE MATERIALS ENCLOSED WILL CONSTITUTE YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS SOFTWARE LICENSE AGREEMENT. If you do not agree to the terms of this software license agreement, do not install the software and promptly return the package to the place of purchase for a full refund of all money that you paid for the product.

In return for purchasing a license to use the computer program known as "SubRosaSoft FileSalvage™" and for purchasing documentation included in this package, you agree to the following terms and conditions:

1. License. The Software enclosed is licensed, not sold, to you by SubRosaSoft.com Inc for use under the terms of this software license. This non-exclusive license allows you to:

i. Use SubRosaSoft FileSalvage™ only on a SINGLE computer at any one time. You may only use the SubRosaSoft FileSalvage ™ and only on drives physically connected to that single CPU.

ii. Only use the Software to monitor systems on a SINGLE computer that is used by you.

iii. Make one copy of Software in machine-readable form, provided that such copy is used only for backup purposes and the copyright notice is reproduced on the backup copy.

iv. Transfer Software and all rights under this license to another party together with a copy of this license and all documentation accompanying the Software, provided the other party agrees to accept the terms and conditions of this license.

As a licensee, you own the media on which the Software is originally recorded. The Software is copyrighted by SubRosaSoft.com Inc and proprietary to SubRosaSoft.com Inc, and SubRosaSoft.com Inc retains title and ownership of the Software and all copies of the Software.
This license is not a sale of Software or any copy. You agree to hold Software in confidence and to take all reasonable steps to prevent disclosure.

2. Restrictions. You may NOT distribute copies of this Software to others or electronically transfer Software from one computer to another over a network or via modem. The Software contains trade secrets that are wholly owned by SubRosaSoft.com Inc. You may NOT decompile, reverse engineer, translate, disassemble or otherwise reduce the Software to a human understandable format. YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, RESELL FOR PROFIT, DISTRIBUTE, NETWORK, OR CREATE DERIVATIVE WORKS BASED UPON THIS SOFTWARE OR ANY PART THEREOF.

3. Termination. This license is effective until terminated. This license will terminate immediately without any notice from SubRosaSoft.com Inc if you fail to comply with any of its provisions. Upon termination you must destroy the Software and all copies thereof. You may terminate this license at any time by destroying the Software and all copies thereof.

4. Export Law Assurances. You agree and certify that neither the Software nor the documentation will be transferred or re-exported, directly or indirectly, into any country where such transfer or export is prohibited by the relevant governmental parties and regulations there under or will be used for any purpose prohibited by relevant government parties.

5. Warranty Disclaimer, Limitation of Damages and Remedies.
SubRosaSoft.com Inc makes no warranty or representation, either expressed or implied, regarding the merchantability, quality, functionality, performance, or fitness of the compact disc, diskettes, manual or the information provided.

This Software and manual are licensed “AS IS.” It is solely the responsibility of the consumer to determine the Software’s suitability for a particular purpose or use. SubRosaSoft.com Inc and anyone else who has been involved in the creation, production, delivery or support of the Software, will in no event be liable for direct, indirect, special, consequential or incidental damages resulting from any defect, error or omission in the compact disc, diskettes, manual or Software or from any other events including, but not limited to, any interruption of service, loss of business, loss of profits or good will, legal action or any other consequential damages. The user assumes all responsibility arising from the use of this Software. SubRosaSoft.com Inc’s liability for damages to you or others will in no event exceed the total amount paid by you for this Software. In particular, SubRosaSoft.com Inc shall have no liability for any data or programs stored by or used with SubRosaSoft.com Inc’s Software, including the costs of recovering such data or programs. SubRosaSoft.com Inc will be neither responsible nor liable for any illegal use of its’ Software. SubRosaSoft.com Inc reserves the right to make corrections or improvements to the information provided and to the related Software at any time, without notice.

SubRosaSoft.com Inc will replace or repair defective distribution media or documentation at no charge, provided you return the item to be replaced with proof of purchase to SubRosaSoft.com Inc during the 30-day period after purchase. ALL IMPLIED WARRANTIES ON THE MEDIA AND DOCUMENTATION, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THIRTY (30) DAYS FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT. The warranty and remedies set forth above are exclusive and in lieu of all others, oral or written, expressed or implied. No SubRosaSoft.com Inc dealer, representative, agent, or employee is authorized to make any modification, extension, or addition to this warranty. Some States do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from State to State.

6. Government End-Users. If you are a Government end-user, this license of the Software conveys only “RESTRICTED RIGHTS”. This Software was developed at private expense, and no part of it was developed with government funds. The Software is a trade secret of SubRosaSoft.com Inc for all purposes of the Freedom of Information Act, and is “commercial computer software” subject to limited utilization as provided in the contract between the vendor and the governmental entity, and in all respects is proprietary data belonging solely to SubRosaSoft.com Inc. Government personnel using the Software, are hereby on notice that the use of this Software is subject to restrictions that are the same as, or similar to, those specified above.

7. General. This license will be construed under the laws of the state of California, except for that body of law dealing with conflicts of laws, if obtained in the United States, or the laws of jurisdiction where obtained if obtained outside the United States. If any provision of this license is held by a court of competent jurisdiction to be contrary to law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this license will remain in full force and effect.

Complete Agreement. This license constitutes the entire agreement between the parties with respect to the use of the Software and related documentation and supersedes all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.

Trademarks

"SubRosaSoft FileSalvage” is a trademark of SubRosaSoft.com Inc.

All other brand and product names are trademarks or registered trademarks of their respective holders.